Privacy Policy

Privacy Policy

Introduction

Welcome to https://bathroom-tile-cleaning.storysurge.net (hereafter referred to as “Bathroom Tile Cleaning” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy is applicable across all platforms owned and operated by Bathroom Tile Cleaning, including but not limited to our websites, mobile apps, online services, and any other digital offerings under our control. However, please be informed that this policy does not extend to third-party platforms or external applications you access through links on our site. These third-party entities have their own privacy policies, and we encourage you to review them before sharing your information.

Processing Activities

This Privacy Policy governs various user interactions:

1. When you register as an authorized user for our services.
2. During your visits to our websites linked to this policy.
3. When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can be categorized as:

• Account Information: Details required to create and manage your user account, including usernames, passwords, email addresses, and profile information.
• Payment Information: Transaction details when you make purchases or subscriptions on our platform. This includes cardholder name, credit/debit card numbers, expiration dates, and billing addresses.
• Financial Information: Data related to your financial status or transactions, such as bank account details or payment history.
• Purchase Information: Records of products or services purchased from us, including quantities, order dates, and delivery addresses.
• Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, or mobile phone numbers (with user consent).
• Location Data: Geographic tracking information when you use our location-based services or provide consent for location sharing.
• Feedback and Reviews: Any comments, suggestions, or ratings you choose to share with us.
• Social Media Information: Details from your social media profiles when you interact with us through such platforms, including publicly available posts and comments.
• Product Information: Data about the products you view, search for, or purchase on our e-commerce platform.

We gather this data through various means: user input forms, surveys, account creation processes, online interactions, analytics tools, and third-party service providers who assist us in enhancing user experience and analyzing site performance.

Cookies

We employ cookies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device by websites you visit. They fall into three main categories:

• Strictly Necessary: These cookies enable core features of our website, such as user authentication and navigation.
• Preference: Cookies in this category remember your preferences and settings to provide a personalized experience.
• Analytics: Used to collect aggregate data about site usage, helping us understand how users interact with our platform.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

• Processing transactions and delivering services requested by users.
• Maintaining user accounts and providing ongoing customer support.
• Complying with legal obligations and regulatory requirements.
• Conducting research and analytics to improve our products and services.

Once the data is no longer required for these purposes, we delete or anonymize it to prevent direct identification.

Security Measures

Bathroom Tile Cleaning implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption: We use encryption protocols for secure data transmission and storage.
• Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to handle data on our behalf.
• Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.

User Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

• Access and Rectification: You have the right to request access to the personal data we hold about you and to correct any inaccuracies.
• Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal data.
• Restriction: You may limit or restrict our processing of your data for specific purposes.
• Portability: You have the right to receive your personal data in a structured, commonly used format.
• Objection and Non-Discrimination: You can object to the processing of your data and enjoy non-discriminatory treatment.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any queries, requests for information, or complaints regarding privacy and data protection, please contact us:

• Email: [email protected]
• Address: [Provide physical address]

We value your trust in our commitment to privacy and data security.